FAQs

You can take out the following types of cover:

• Comprehensive covers your car if it is damaged or stolen, injury you cause to others, or damage to other people's cars or property.
• Third Party Fire & Theft covers your car only for fire or theft, injury you cause to others, or damage to other people's cars or property.
• Third Party Only covers injury you cause to others, or damage to other people's cars or property.

 

Yes. Our installment provider is Close Premium Finance. We will send your details to Close Premium Finance for them to set up your installment plan and they send you the relevant documentation relating to your installments.

All policies have a 14-day right of withdrawal. Should you wish to exercise this right, please return the certificate of insurance. We make a charge of £25 to cover the costs of setting up your policy, and additionally, you will be charged by the Insurer for the period of cover provided.
If the policy is cancelled after the 14-day withdrawal period we will make a cancellation charge of £55.
We will not refund any of your premium if you have made a claim during the period of insurance, or if you have a pending claim. If you are paying by instalments you must pay the balance of the full annual premium.

Yes, you will be able to select business use for the car during the quote.

Whilst you will not automatically qualify for a no claims discount in your own right, you may qualify for an introductory discount based on a safe driving history. The insurer will normally require a letter from your company to confirm your driving history on their policy. If you would like to know whether you will receive an introductory discount please call us on 08xx xxx xxxx.

Yes. Your insurance will cover you when you travel to a country within the European Union, Norway, Switzerland or Liechtenstein. The number of days varies between insurance companies, so you must check your documents for full details.
If you are traveling to a country other than those above you must tell us about this and you may be asked to pay an additional premium.

Yes, as long as you and any drivers have had no more than 5 claims in total, in this period.

Yes. We will send your certificate to you within 5 days of confirming your payment.

If you want immediate cover then your policy will commence as soon as your payment has been authorised. If you select a date in the future your policy will commence at midnight on the date selected.

You can ring the 24 hour claims helpline on the telephone number in your document pack. Full details of the claims procedures are also in your policy documents.

As our car insurance is provided by a panel of insurer’s please refer to your individual policy documentation which will detail how you can make a complaint.