Help and Support

Contact details

Whether you have a sales enquiry, or need to change details on your policy, all the information is at your fingertips.

Making a claim...

So you need to make a claim, but you’re not sure where to start? Not to worry, to make life easier for you we’ve pulled together all the information you’ll need. Simply search, by product, from the dropdown below.

Track my gadget repair

Find out the latest update on your gadget repair

Help with renewing my policy

Complaints procedure

If something’s not gone as smoothly as you expected, please get in touch and we’ll do our best to resolve the matter as quickly as possible. Please use the drop down below to search for the complaints guide by product.

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Customer Charter

Our aim is to provide our valued customers with the very best service and insurance products we can. Our Charter outlines how we are working to deliver more for you.

View our full customer charter.

Why choose us?

We’d like to tell you a little bit more about why our customers have chosen us.

Why Protect your bubble?

Customer Stories

We love a happy ending. So it's great to hear when Protect your bubble has been able to save the day when something unexpected happens. Check back soon, as we’ll be adding those stories here.

Have a story of your own? Why not share it with us

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New! "Return&reward" service with all gadget policies

*Prices are correct as at time of publication and may change. Protect your bubble is a trading name of Assurant Direct Limited, a company registered in England and Wales (registration company number 5399683). Assurant Direct Limited is an Appointed Representative of Assurant Intermediary Limited, a company registered in England and Wales (registration company number 4019801). Assurant Intermediary Limited is authorised and regulated by the Financial Services Authority (registered number 311243). You can check this on the FSA's register by visiting the FSA's website www.fsa.gov.uk/Pages/register.