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Home » Help and Support » Make a claim » Bicycle Insurance

Make a claim

Need to make a claim?

Just let us know which insurance product you have so we can put you in contact with the right team.


How do I make a claim?

A. In the event that your bicycle is stolen or vandalised, you must report it to the police within 48 hours and obtain a crime reference number.

You're able to make a claim by:

Alternatively you can write to us at:

Protect Your Bubble
PO Box 1033
Uxbridge
UB8 9PX

In order to ensure you're fully covered, you'll need the following when you make a claim:

  • Full details of the claim itself
  • Proof of ownership
  • The police crime reference number or a copy of the crime report, if you're filing for theft

Receipts may also be required for any custom work you've had completed and for an approved bike lock.

*Calls to 0844 numbers cost 3p per minute when calling from a BT landline. Calls from other networks and mobile phones could be considerably higher.

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