Mobile Phone Insurance

Just £5.99 p/m for most customers*

Afraid you might accidentally drop it or dunk it? Protect Your Bubble Mobile Phone Insurance has you covered.

  • Theft, damage & more
  • Same-day cover
  • Unlimited repairs
  • Multi-gadget discounts

*Price without loss cover for an mobile phone worth £451 – £500.
Excesses, exclusions and limitations apply.

Want cover for your mobile phone?

Get a quote
"I have had the best experience with Protect Your Bubble! ...They were easy to deal with, the staff are great and I had a shiny new phone."
Rachel H.

What's covered?

Excesses, exclusions and limitations apply – scroll down for more details

Liquid damage

Your mobile took a tumble – into your tea.

Broken buttons

You press it and... nothing.


If it gets snatched, you're set.

Cracked screen

It's cracked? It's covered.

Broken headphone jack

No tunes? No worries.

Mechanical breakdowns

Blank screen, charging issue, or anything in-between.


Before you buy

Key cover

Details about our Mobile Phone Insurance


The bad news? Electronics are a prime target for thieves, and more than 250,000 mobile phone thefts* are reported in the UK every year. The good news? We cover you against theft as standard.


*Source: National Mobile Phone Crime Unit 2015. We expect you to take reasonable precautions to keep your gadgets safe from theft.

Drops & accidental damage

We repair more than 1,700 gadgets per month on average. If you drop it – or the screen gets cracked – you're covered.


We don't cover cosmetic damage that doesn't affect the functionality of your device, like surface scratches and dents.

Liquid damage

Liquid can be deadly for a device. Whether it gets accidentally dunked in tea, doused in a drink or dropped in the bath, don't worry – you're covered.


We expect you to take reasonable precautions to keep your mobile phone safe from damage.

Worldwide use

Keep your mobile phone with you while you travel: our policy includes worldwide cover.


Replacements and repaired items can only be sent to UK addresses.

Mechanical breakdowns

Blank screen? Broken button? Charging issues? If your gadget breaks down, you're covered.


We cover mechanical breakdowns after the manufacturer's warranty has run out.

Loss (optional)

Prone to losing your things? Loss cover adds a layer of protection to our standard cover – and is only an extra £1.50 per month, per gadget.


Our multi-gadget discount will also apply to your loss price, if you choose to add it.

Mobile phone excesses

What you'll need to pay for every approved claim

 Theft claimsDamage claimsLoss claims
Excess amount£50£50£75


Excess payments cannot be made via American Express or PayPal. Loss cover is not available for laptops, MacBooks, TVs, PCs or PC monitors.

Terms & Conditions      Contact us

"I have had the best experience with Protect Your Bubble! ...They were easy to deal with, the staff are great and I had a shiny new phone."
Rachel H.
"The process to submit a claim has been quick and easy and they have been helpful throughout."
"When I needed to make a claim they were very friendly and made the process as straight-forward as possible. I received my new handset very quickly."
Alison S.

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Frequently asked questions

Are cosmetic damages covered?
Tap to read answer

We only cover damage if it stops the normal functioning of your gadget. Cracked screens are covered, but if your gadget has only suffered a scratch or dent, and still works as expected, then we will not repair or replace it.

What is MyBubble?
Tap to read answer

MyBubble is our online account management portal for policyholders. With MyBubble, you can: View your policy terms and conditions and Schedule of Insurance Change your personal details – your email, postal address and phone number Make a claim To get started, simply register your account with the exact details you used to originally buy your policy. To access MyBubble on return visits, simply use the “My Account” link in the top right-hand corner of our homepage to log in.

Am I covered if I bought my device from an auction site?
Tap to read answer

No – we only cover gadgets that are either purchased as new, or that are purchased as refurbished directly from a manufacturer or network provider.

Please see our terms and conditions  for more information. 

Am I covered for incidents that occurred before my policy started?
Tap to read answer

No, any incident prior to the start date of your insurance will not be covered. 

How to claim

In just 5 steps

  1. Tell us about any claim as soon as possible and within 28 days of discovery of the loss, theft, breakdown or damage.
  2. If you need to claim for the loss or theft of your gadget, there are additional steps you will need to take. Click here to review them.
  3. Make your claim within 28 days of discovering the incident.
  4. A claims rep will walk you through the process and tell you what information and documents you will need to provide, like your proof of ownership or police reference number.
  5. Pay your excess and sit tight while we either repair your gadget or send you a replacement. Your excess will need to be paid before we can settle your claim.


More about Mobile Phone Insurance

Your mobile goes with you everywhere

Whether you've got an iPhone, an Android, a BlackBerry, a Google phone or something in-between, your mobile is likely with you every day, everywhere you go.

And that can include some risks: drops on the floor, spilled tea and boring bathroom breaks can all result in a broken phone. And what if your screen suddenly goes blank, or you find yourself a victim of theft?

You'd end up having to pay for the repair or replacement of your mobile yourself.

Mobile Phone Insurance keeps it protected

That's where Protect Your Bubble Mobile Phone Insurance comes in.

It covers your phone in case of theft, accidental damage, liquid damage and mechanical breakdowns. And if you want extra protection for your phone, loss cover is only an additional £1.50 per month.

You can make claims online, and our UK-based support team is just a phone call away if you need assistance.

Plus, if you insure another gadget along with your phone – like your tablet or laptop, for example – you'll get 10% off your policy price. Insuring a third gadget will get you 15% off.