Want cover for your Kindle?

What's covered?

Excesses, exclusions and limitations apply – scroll down for more details

Cracked Screen

It's cracked? It's covered.

 

Broken buttons

You press it and... nothing.

 

Theft

If it gets snatched, you're covered.

 

Liquid damage

Your Kindle took a tumble - into your tea.

 

Mechanical breakdowns

Blank screen, charging issue, or anything in-between.

 

Broken headphone jack

No tunes? No worries.

 
 

 

Before you buy

 

Key cover

Details about our Kindle Insurance

Drops & accidental damage

We repair more than 1,700 gadgets per month on average. If you drop it – or the screen gets cracked – you're covered.

Notes

We don't cover cosmetic damage that doesn't affect the functionality of your device, like surface scratches and dents.

Mechanical breakdowns

Blank screen? Broken button? Charging issues? If your gadget breaks down, you're covered.
 

Notes

We cover mechanical breakdowns after the manufacturer's warranty has run out.

Loss (optional)

Prone to losing your things? Loss cover adds a layer of protection to our standard cover – and is only an extra £1.50 per month, per gadget.

Notes

Our multi-gadget discount will also apply to your loss price, if you choose to add it.

Theft

The bad news? Electronics are a prime target for thieves. The good news? We cover you against theft as standard.
 

Notes

We expect you to take reasonable precautions to keep your console safe from theft.

Liquid damage

Liquid can be deadly for a device. Whether it gets accidentally dunked in tea, doused in a drink or dropped in the bath, don't worry – you're covered.

Notes

We expect you to take reasonable precautions to keep your gadget safe from damage.

Worldwide use

Keep your gadget with you while you travel: our policy includes worldwide cover.
 

Notes

Replacements and repaired items can only be sent to UK addresses.

Kindle excesses

What you'll need to pay for every approved claim

  Damage and
Breakdown claims
Theft claims Loss claims (if selected)
Excess amount £50 £50 £50

 

For policies purchased prior to 23/11/2016, please refer to your Terms & Conditions document for the excesses that apply to your policy. Excess payments cannot be made via American Express or PayPal. Loss cover is not available for laptops, MacBooks, TVs, PCs or PC monitors.

Feefo rating 4.6 / 5
"I have had the best experience with Protect Your Bubble! ...They were easy to deal with, the staff are great and I had a shiny new phone."
Rachel H.
"The process to submit a claim has been quick and easy and they have been helpful throughout."
Chris
"When I needed to make a claim they were very friendly and made the process as straight-forward as possible. I received my new handset very quickly."
Alison S.

Compare & choose from our gadget cover options

features

Gadget Insurance

£7.99 p/m*

Household Gadget Insurance

From £12.99 p/m

Business Gadget Insurance

£7.99 p/m*

Frequently asked questions

Q
Are cosmetic damages covered?
Tap to read answer
A
We only cover damage if it stops the normal functioning of your gadget. Cracked screens are covered, but if your gadget has only suffered a scratch or dent, and still works as expected, then we will not repair or replace it.
Q
What is MyBubble?
Tap to read answer
A

MyBubble is our online account management portal for policyholders, with MyBubble you can:
- View your policy terms and conditions
- View your schedule of Insurance
- Change your personal details - your email, postal address and phone number

To get started, simply register your account with the exact details you used to originally buy your policy. To access MyBubble on return visits, simply use the “My Account” link in the top right-hand corner of our homepage to log in.

Q
Am I covered if I bought my device from an auction site?
Tap to read answer
A

No – we only cover gadgets that are either purchased as new, or that are purchased as refurbished directly from a manufacturer or network provider.

Please see our terms and conditions  for more information. 

Q
How do I renew my gadget policy?
Tap to read answer
A

For monthly customers, to make sure you have continuous cover under your policy we will automatically renew your policy each month, unless you advise us otherwise and your monthly premium will be collected by the method chosen by you at the time of the initial purchase of this policy.

For annual customers, we will contact you up to 30 days before the annual renewal date of your policy and we will tell you then if there are any changes to your premium (which will only ever apply at your next renewal date) and invite you to renew your policy at www.protectyourbubble.com. Please follow the instructions on the renewal notification to renew your policy.

You can advise your policy administrator about any changes to your policy details by calling 0330 333 4792. Lines are open Monday to Friday, 8am to 6pm If you do not renew your policy once your policy have expired your devices will NOT be covered.

For more information and help with other gadget renewal questions, please click here.

Q
Am I covered for incidents that occurred before my policy started?
Tap to read answer
A
No, any incident prior to the start date of your insurance will not be covered. 
Q
Is there an excess fee?
Tap to read answer
A

Yes – there is an excess fee for all successful claims which must be paid before your claim can be approved. The amount you will need to pay will vary depending on the type of device you have insured and the type of claim you are making. 

Please remember that you must have purchased loss cover for your gadget in order to claim for loss. Excess payments cannot be made via American Express or PayPal.

Excesses for all items can be viewed on our excess page.

Q
Is there an age limit for the gadgets I want to insure?
Tap to read answer
A
Yes – if you’re starting a new gadget policy or adding a gadget to an existing policy, your item/items need to be fewer than 12 months old.
Q
What happens if I give false information?
Tap to read answer
A
We rely on the information you provide to us either online, over the phone or in writing to make decisions about your insurance and any claim. If you do not answer accurately and completely any questions we ask, we might invalidate your insurance and/or we might reject your claim.

How to claim

In just 5 steps

  1. Tell us about any claim as soon as possible from discovering the loss, theft, breakdown or damage.
  2. If you need to claim for the loss or theft of your gadget, there are additional steps you will need to take. Click here to review them.
  3. Make your claim
  4. A claims rep will walk you through the process and tell you what information and documents you will need to provide, like your proof of ownership or police reference number.
  5. Pay your excess and sit tight while we either repair your gadget or send you a replacement. Your excess will need to be paid before we can settle your claim.

 

More about Kindle Insurance

Cover for your Kindle

Kindle Insurance from Protect Your Bubble helps you keep your Kindle protected in case of theft, unexpected accidents and mechanical breakdowns.

There's no limit to how many times you can claim for damage (however you are limited to two theft/loss claims per year), and you can conveniently submit claims online, 24/7.

Even better? You won't get stuck paying loads to repair – or worse – replace your Kindle in case an accident or breakdown happens.

Constantly losing your things? Get even more protection by adding loss cover for your Kindle for an extra £1.50 per month.

And if you insure another gadget along with your Kindle, you'll get 10% off your total policy price.

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