You and your family
Insure gadgets owned by your mother, father, son, daughter, husband, wife, partner, brother, sister, grandparent or grandchild who permanently live at the given address (as well as sons or daughters living away for some of the year whilst at College or University).
Drops & accidental damage
We repair more than 1,700 gadgets per month on average. If you drop it – or the screen gets cracked – you're covered.
Theft
More than 250,000 mobile phone thefts* are reported in the UK every year. We cover you against theft as standard.
Spills & liquid damage
Pools, drinks and bathrooms can be deadly for a device. If it gets accidentally dunked, don't worry – you're covered.
Worldwide usage
Keep your gadget with you while you travel: our policy includes worldwide coverage. (Replacements will only be sent to UK addresses.)
Mechanical breakdowns
Blank screen? Broken button? If your gadget breaks down after the manufacturer's warranty runs out, you're still protected.
Loss cover (optional)
Get covered for loss for an extra £1.50 per month, per gadget. (Not available for laptops, MacBooks,TVs, desktop PCs or PC monitors.)
*Source: National Mobile Phone Crime Unit 2015
Important information
Your eligibility
You must be 18 years or older and a UK resident to purchase a policy.
Claims
There's no limit to how many times you can claim for damage, but you are limited to two (2) theft/loss claims per year, per gadget.
Your gadget's eligibility
Your gadget must be fewer than 36 months old, and either have been purchased as new directly from a manufacturer, network provider or retail store (high street or online), or if refurbished, have been purchased directly from a manufacturer or network provider (not from an online outlet or high street retail store).
Reasonable precautions
We expect you to take reasonable precautions to keep your gadget safe from theft, loss or damage. If you fail to do so, your claim may not be paid.