Family Travel Insurance

Whole family cover from just £12.60 per trip*

One plan protects your entire immediate family. There’s no limit to how many kids under-18 you can cover – and they all go free!

  • Cover for single trips & annual travel
  • Baggage and posessions
  • Cancellations & curtailment
  • Choose from 4 cover levels

*One week's European Economy level cover for two adults aged between 18 and 35 and two children aged under 18.
Exclusions, limitations & excesses apply.

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What's covered?*

Excesses, exclusions & limitations apply – scroll down for more details

Missed departure**

 Up to £1,500


 Up to £500


 Up to £10,000

Medical emergencies

 Up to £10 million

Personal luggage

 Up to £3,000


 Up to £525 

 *All coverage maximums listed apply to the Premier PLUS cover level.

 **Not covered under Economy cover level.

 ***Restricted to ages 18 and over

Before you buy

Key cover

Details about our Family Travel Insurance

Delay & missed departures

Delays sometimes seem like they can be an unavoidable part of travelling. That's why we offer you cover, along with missed departures and total holiday abandonment that are out of your control.


Delays and missed departures are not covered by Economy level policies. Flights, sea crossings or coach/train journeys must be delayed for 12+ hours as a direct result of industrial action, adverse weather or mechanical breakdown of the vehicles involved.

Cancellation & curtailment

If you’re forced to abandon your Family holiday, cancel it before you leave or even cut your trip short once you've arrived, there's good news. Depending on your cover level, you’ll be covered between £1,500 and £10,000.”


Applies in the result of unforeseen events as detailed in the terms and conditions

Medical emergencies

You want to keep your family safe and healthy at all times, and it's no different when you're on holiday. That's why we protect you with up to £10m for emergency medical treatment and repatriation, along with 24/7 access to a specialist medical emergency helpline.


Different excesses apply for each cover level. You must make all reasonable attempts to gain pre-approval from us before incurring medical expenses over £500. See terms and conditions for full details.

Baggage & possessions

With so many moving parts – like bags, cameras and children, for starters – family trips can come with the risk of losing some things along the way. Our cover protects your personal belongings and baggage for up to £3,000 in case of damage, theft or loss.


£3,000 maximum cover applicable for Premier PLUS cover level – maximums are £1,500 on Economy or Standard and £2,000 on Premier. Single item limits apply.


What you'll have to pay for an approved claim. Swipe the table left and right to see all excesses.

Cover levelEconomyStandardPremierPremier PLUS
All claims*£150£100£85Nil

*Some elements of cover carry a zero excess at all levels – click the link below for full details. Our Excess Waiver add-on can be purchased for an additional premium and reduces all excesses to zero.

See full details >

Terms & Conditions      Contact us    Summary of Cover

Compare our cover levels – a week's holiday in Europe*









Premier PLUS


Frequently asked questions

What is an "excess fee"?
Tap to read answer

Unless you have purchased ‘Premier PLUS’ cover, most sections of the policy carry an "excess fee". This is the amount you will have to pay – separate from your premium – if you make a claim which is approved. The amount may vary depending on the level of cover you have chosen, and is applicable per person, per section.

How can I pay for my policy?
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We accept Visa, MasterCard, Maestro/Switch, Solo, Visa Electron, Delta and American Express credit and debit cards. We can also accept cheques, but only for policies over the value of £100. The policy will not be set up until the cheque has been cleared through our bank. Cheques should be sent to:

PYB Travel Insurance,
Griffin House,
135 High Street,
Crawley RH10 1DQ

If you have questions, please contact us on 0343 658 0253.


What are the main exclusions and conditions of this policy?
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You will not be eligible for coverage if:

  • You’re 66 years of age or older;
  • You live outside of the UK, or have spent more than six months abroad in the year prior to attempting to purchase a policy;
  • You’re planning on travelling against the advice of a medical practitioner.

There are also a number of limitations on cover and different policy exclusions depending upon which level of cover is taken out – please see the Travel Insurance Terms and Conditions for full details.

How is my policy delivered?
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Your policy certificate will be emailed directly to your email address shortly after being issued. Please note that some Internet providers filter our automated emails as spam, so be sure to check your spam/junk folder if the email has not been received.

Are there different policies for single and multiple trips?
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Single Trip policies allow for trips up to 365 days in duration(except for trips within the UK, where the maximum duration is 91 days). Annual Multi-trip policies allow you to travel multiple times within one year, with maximum duration of 21 days for each individual trip you take. Upon payment of an appropriate additional premium, you can extend this to 31, 45 or 62 days per trip, by calling 0343 658 0253.

Am I covered if my plans change?
Tap to read answer

Yes – but if your travel arrangements change, then you must call us immediately on 0343 658 0253 to ensure that we are aware of the changes and can evaluate whether cover needs to be extended or any additional premium is required. You must be able to provide the correct period of insurance on your documentation in the event of a claim.

What if my bag is stolen with all my travel documents and money whilst I am travelling?
Tap to read answer

You must report any theft or losses to the local police or relevant authority within 24 hours of the event and obtain a written report or confirmation. These reports are the only proof that the loss/theft actually occurred. Without them, we cannot make any payment to you. If you leave luggage and personal items unattended in a public place then we won’t be able to approve your claim. See the key exclusions and conditions within the policy Terms and Conditions for more details.

How to claim

  1. In the event of a medical emergency while you are travelling, please call our medical emergency team at Healix International on +44 (0)343 658 0205 – this number is available 24 hours a day.
  2. All non-emergency claims must be made once you have returned from your trip and notified within 28 days of your return on a policy claim form, accompanied by original invoices, receipts, reports, etc. It is advisable to keep copies of all forms you submit to us.
  3. To make a claim, first check your Certificate of Insurance and the appropriate Section of the policy to make sure that what you are claiming for is covered under your policy.
  4. Then call our dedicated claims team at Claims Settlement Agencies on 01702 553 443 or email


More about Family Travel Insurance

Take some stress out of your family holiday

Planning a trip for the whole family can be daunting –  keeping up with tickets, bags and timelines is much more difficult with children thrown into the mix.

And if you've saved up for a big family trip, delays and cancellations can hit hard where it matters: your wallet. That's why Family Travel Insurance might be a smart choice for your next big holiday. 

Cover for the whole family

Family Travel Insurance can keep your entire immediate family protected in case of delays, missed connections, lost or damaged bags and more.

There's no limit to how many children under 18 you can cover under your policy, and they are covered for free if you book a family policy.

Choose the level of cover that fits your needs best – from Economy to Premier PLUS – and even get add-on cover for winter sports or cruise vacations. You can get cover for a one-off trip, or an entire year of travel.

So why not get started by getting a quote? It only takes a minute.

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