Gadget Insurance

If it's worth protecting... bubble it! Cover your mobile, laptop, tablet and more with Gadget Insurance from Protect Your Bubble.

  • Covers theft, liquid damage, cracked screens & more
  • Unlimited repairs
  • Same-day cover
  • Multi-gadget discount
  • Monthly or annual payments

Excesses, exclusions & limitations apply.

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Key features

Theft cover

The bad news? Electronics are a prime target for thieves, and more than 250,000 mobile phone thefts1 are reported in the UK every year. The good news? We cover you against theft as standard.

1Source: National Mobile Phone Crime Unit 2015. We expect you to take reasonable precautions to keep your gadgets safe from theft.

Drops & accidental damage cover

We repair more than 1,700 gadgets per month on average. If you drop it – or the screen gets cracked – you're covered.

We don't cover cosmetic damage that doesn't affect the functionality of your device, like surface scratches and dents.

Liquid damage cover

Liquid can be deadly for a device. Whether it gets accidentally dunked in tea, doused in a drink or dropped in the bath, don't worry – you're covered.

We expect you to take reasonable precautions to keep your gadget safe from damage.

Worldwide cover

Keep your devise with you while you travel: our policy includes worldwide cover.

Replacements and repaired items can only be sent to UK addresses.

Mechanical breakdown cover

Blank screen? Broken button? Charging issues? If your gadget breaks down, you're covered.

We cover mechanical breakdowns after the manufacturer's warranty has run out.

Loss cover (optional)

Prone to losing your things? Loss cover adds a layer of protection to our standard cover - and is only an extra £1.50 per month, per gadget.

Loss cover is not available for laptops, MacBooks,TVs, desktop PCs or PC monitors.

New: ID theft protection (optional)

You're protecting your gadgets – now protect your identity. Get unlimited access to your Equifax credit report with Digital Secure. It's an optional extra that helps you prevent ID theft, detect it early and fix any issues should it happen. Add it for only £1.99 a month, no matter how many gadgets you insure.

Please note: This is not available for business customers.

Multi-gadget discounts

More devices = more discounts! You'll get 10% off your policy price if you insure 2 or more gadgets.

Your discount will also apply to your monthly loss cover price, if you choose to add it.

Before you buy

 

Compare & choose from our gadget cover options

features

Gadget Insurance

£7.99 p/m*

Household Gadget Insurance

From £12.99 p/m

Business Gadget Insurance

£7.99 p/m*

Excesses

An excess is the amount you will need to pay for any approved claim. The excess amount differs by product type and value, as well as by the claim type made (i.e damage, theft or loss). The excesses that apply to the item(s) you are insuring will be displayed in the ‘Plan info’ section as you set up your policy. Alternatively for more information, excesses for all items can be viewed on our excess page.

Excess payments cannot be made via American Express or Paypal. Loss cover is not available for laptops, Macbooks, TVs, PCs or PC Monitors.

Feefo rating 4.6 / 5
"I have had the best experience with Protect Your Bubble! ...They were easy to deal with, the staff are great and I had a shiny new phone."
Rachel H.
"The process to submit a claim has been quick and easy and they have been helpful throughout."
Chris
"When I needed to make a claim they were very friendly and made the process as straight-forward as possible. I received my new handset very quickly."
Alison S.

How to claim

  1. Tell us about any claim as soon as possible from discovering the loss, theft, breakdown or damage.

  2. If you need to claim for the loss or theft of your gadget, there are additional steps you will need to take. Click here to review them.

  3. You can make your claim by:
    Calling us on 0330 333 4792 (lines open Monday – Friday, 8am 6pm, and Saturday - Sunday, 9am - 6pm)
    Writing to us at Protect Your Bubble, PO Box 1033, Uxbridge, UB8 9PX

  4. A claims representative will walk you through the simple claims process and tell you what information and documents you will need to provide for us to assess your claim, like your proof of ownership or police reference number.

  5. Pay your excess and sit tight while we either repair your gadget or send you a replacement. Your excess will need to be paid before we can settle your claim.

Frequently asked questions

Q
Are cosmetic damages covered?
Tap to read answer
A
We only cover damage if it stops the normal functioning of your gadget. Cracked screens are covered, but if your gadget has only suffered a scratch or dent, and still works as expected, then we will not repair or replace it.
Q
What is MyBubble?
Tap to read answer
A

MyBubble is our online account management portal for policyholders, with MyBubble you can:
- View your policy terms and conditions
- View your schedule of Insurance
- Change your personal details - your email, postal address and phone number

To get started, simply register your account with the exact details you used to originally buy your policy. To access MyBubble on return visits, simply use the “My Account” link in the top right-hand corner of our homepage to log in.

Q
Am I covered if I bought my device from an auction site?
Tap to read answer
A

No – we only cover gadgets that are either purchased as new, or that are purchased as refurbished directly from a manufacturer or network provider.

Please see our terms and conditions  for more information. 

Q
How do I renew my gadget policy?
Tap to read answer
A

For monthly customers, to make sure you have continuous cover under your policy we will automatically renew your policy each month, unless you advise us otherwise and your monthly premium will be collected by the method chosen by you at the time of the initial purchase of this policy.

For annual customers, we will contact you up to 30 days before the annual renewal date of your policy and we will tell you then if there are any changes to your premium (which will only ever apply at your next renewal date) and invite you to renew your policy at www.protectyourbubble.com. Please follow the instructions on the renewal notification to renew your policy.

You can advise your policy administrator about any changes to your policy details by calling 0330 333 4792. Lines are open Monday to Friday, 8am to 6pm If you do not renew your policy once your policy have expired your devices will NOT be covered.

For more information and help with other gadget renewal questions, please click here.

Q
Am I covered for incidents that occurred before my policy started?
Tap to read answer
A
No, any incident prior to the start date of your insurance will not be covered. 
Q
Is there an excess fee?
Tap to read answer
A

Yes – there is an excess fee for all successful claims which must be paid before your claim can be approved. The amount you will need to pay will vary depending on the type of device you have insured and the type of claim you are making. 

Please remember that you must have purchased loss cover for your gadget in order to claim for loss. Excess payments cannot be made via American Express or PayPal.

Excesses for all items can be viewed on our excess page.

Q
Is there an age limit for the gadgets I want to insure?
Tap to read answer
A
Yes – if you’re starting a new gadget policy or adding a gadget to an existing policy, your item/items need to be fewer than 12 months old.
Q
What happens if I give false information?
Tap to read answer
A
We rely on the information you provide to us either online, over the phone or in writing to make decisions about your insurance and any claim. If you do not answer accurately and completely any questions we ask, we might invalidate your insurance and/or we might reject your claim.

More about Gadget Insurance

Insurance for all of your gadgets

Your gadgets keep you connected – to your family, friends and favourite shows. They can also be expensive. Don't get stuck paying to repair, or worse, replace them completely if they suffer a theft, unexpected accident or mechanical breakdown.

With Protect Your Bubble Gadget Insurance, you can get worldwide cover for them all, including smartphonestabletsiPadsTVslaptops, desktop PCsgames consoles and more. They'll be protected against theft, accidental damage – like a cracked screen or drop in the bath – and mechanical breakdowns after your manufacturer's warranty runs out. 

If you need to make a claim, you'll be able to do so conveniently online. And you'll also be able to get live support from our UK team if you ever need to call us for assistance. 

More devices, more discounts

With our multi-gadget discount, you'll get a 10% discount off your total policy price when you insure 2 or more gadgets. And if you're looking to cover three or more gadgets, our Household Gadget Insurance can do the trick for as little as £12.99 per month.

Ready to get Gadget Insurance?

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